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Frequently Asked Questions

Below are a list of frequently asked questions.  If you have a question that isn't answered here then simply contact us and we will be able to help.

Is there an ongoing contract to be a reseller with you?

No.  We make it as easy as possible for you. You simply buy each site on a per site basis.  You do not have to sign up to any contract to sell our sites, and you are under no obligation to use us on all your sites.  Many existing resellers (particularly web and graphic designers) will build simple websites themselves and only use our sites when they do not have the skills or time to complete the job.


Can I set my own prices?

Yes, absolutely.  Our pricelist gives you a recommended retail price which is based on what our parent company Pearson Treehouse Ltd charges to end customers, but you are free to set your own prices.


I can do my own web design, I only need the sites building.  Will you do just that?

Sure. A number of our resellers are graphic designers.  They do all their own design and then send us the visual to turn into the website.


I'm not sure of my customer's needs.  How can you help?

We are always happy to come to meetings with you in order to act as your technical consultants.  We can even take the meetings for you.  We will also call your customer on your behalf to discuss their website requirements.  There are prices for these services in our pricelist.


I don't think I want to be a full reseller.  Can I just pass you leads and get a commission?

We do occasionally do this, but we don't recommend it.  If you pass a lead we will pay a small commission (10%) on the initial job, but but it is too much administration to track where direct clients come from each time they contact us for futher work - thus you are losing out on the potential source of ongoing revenue from customers coming back to you.  Reselling means the customers are always your customers and you are alway part of the deal.

" The Website Treehouse team are doing some really great work for us across a number of different sites. Reliable, creative, reasonably priced, and very nice to deal with. "
Sarah Olney, So Direct Ltd
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